Client Satisfaction and Support
At Pacific Behavioral Healthcare, we strive for excellence in every interaction with our clients while also offering a level of support that is unfortunately uncommon in our industry. Indeed, many clients have expressed appreciation for the level of care they found at PBH after experiencing a significant lack of support from previous providers and clinics. This feedback means the world to us, as we work hard to ensure that every client feels cared for, respected, and supported from our team. We are here to serve and deliver quality care. That is just part of the PBH difference!
If you ever have any concerns with your experience at PBH please do not hesitate to contact us. Our Director of Client Satisfaction would love to hear from you. We also appreciate hearing your thoughts or feedback on how we might improve your overall experience at Pacific Behavioral Healthcare. Your message and comments will not be shared outside of our organization and will never be posted online or elsewhere. Your feedback will help our Director of Client Satisfaction to work with our team to improve any areas of need within our clinical and administrative services, and to correct any possible mistakes.
If appropriate, we may contact you regarding your concerns to ensure that our team fully understands your experience so that we can do all we can to improve our processes, enhance client experiences.
We take every response seriously and sincerely appreciate your feedback and the opportunity it allows Pacific Behavioral Healthcare to achieve a better experience for clients like yourself!